Self-Assessment Tool for Decision-Makers in Small Communities

National Environmental Services Center | 1-800-624-8301 | www.nesc.wvu.edu
Providing drinking water, wastewater, and solid waste services are important functions for small community governments. This self-assessment guide, designed to be used by decision makers in small communities, is structured to identify areas where improvement can be made in the management of environmental services. It is intended to identify broad areas where training is needed. It covers general areas of system operations, finances and administration, and environmental personnel management. It focuses more on those areas where decision makers are most likely to be directly involved.
Questions will elicit simple yes, no, don’t know, or not applicable responses.
Answers that are colored indicate areas where training or additional information may be needed to help improve environmental services. The guide assumes that the community has municipal control of their wastewater, drinking water, and solid waste systems. This assumption will not be true for all communities, so not all questions will be applicable to all communities. However, even in cases where the community does not have municipal control of a particular service, for example when a service has been contracted to a private company, there may still be some questions that are applicable in that section.
Examples of types of officials who will find this guide useful include small town mayors, town managers, town clerks, county commissioners, and member of governing boards or committees for water, wastewater, and solid waste services.
Small community officials using this guide can contact the National Environmental Service Center (NESC) to provide training and assistance when areas where improvements could be made are identified. NESC can provide assistance in a number of ways including providing targeted training, providing educational materials, or referring local decision makers to other organizations who also provide assistance or training. To get assistance from NESC, call 800-624-8301 and ask to speak to a training specialist.
This material is reproduced with permission from the National Environmental Services Center. Due credit is given to NESC for any these materials.
Read this now: selfassessmenttool4decisionmakers.pdf

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